Terms and Conditions of Sale – We Lille Rock You Ticketing
Last updated: 13 September 2026
Article 1 – Purpose
These Terms and Conditions of Sale ("Terms") govern the sale of tickets granting access to the We Lille Rock You event, a fan convention dedicated to the band Queen, organised by the association We Lille Rock You (SIREN 107908733), hereinafter the "Organiser".
Any ticket order implies full and unreserved acceptance of these Terms by the purchaser, hereinafter the "Customer".
Article 2 – The event
– Name: We Lille Rock You – The French Queen Convention
– Dates: 16, 17 and 18 April 2027 – the evenings of 14 and/or 15 April are part of the off-festival programme and are accessible only by subscribing to the corresponding option offered when purchasing the festival ticket
– Venue: Hôtel Le Jost, 10 rue Meurein, 59000 Lille, France
– Purpose: concerts, panel discussions, interviews, exhibitions and other activities, in aid of the Mercury Phoenix Trust (HIV/AIDS charity)
The Organiser reserves the right to modify the programme (guests, schedule, activities) without this giving rise to any right to a refund, provided the general nature of the event is maintained.
Article 3 – Tickets
3.1 Types of tickets
Available tickets and their prices are listed on the website https://welillerockyou.fr, including pre-sale ("early bird") offers at a preferential rate, available while stocks last.
3.2 Price
Prices are quoted in euros, all taxes included. The Organiser reserves the right to change its prices at any time, it being understood that the price applicable to the Customer is the one in effect at the time the order is confirmed.
3.3 Named ticket
The ticket is valid for the date(s) indicated at the time of purchase. The Customer may be asked to present a form of identification and/or the order confirmation at the entrance to the event.
Article 4 – Order and payment
Orders are placed exclusively online via the website welillerockyou.fr. Payment is made in full, using the methods offered on the website, at the time of ordering.
The order is final only once payment has been confirmed. A confirmation e-mail, including the ticket(s), is sent to the Customer at the address provided when ordering.
Article 5 – Right of withdrawal
In accordance with Article L221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to contracts for accommodation, transport, catering and leisure services which must be provided on a specific date or within a specific period.
Accordingly, tickets purchased for We Lille Rock You are neither refundable nor exchangeable, except in the cases provided for in Article 6 (cancellation by the Organiser) or where the Customer exercises the resale or transfer option set out in Article 7.
Article 6 – Cancellation or postponement of the event
6.1 Full cancellation
If the Organiser cancels the event, Customers who purchased a ticket will be refunded the price paid, according to arrangements communicated by e-mail. Any related costs incurred by the Customer (transport, accommodation, etc.) will under no circumstances be covered by the Organiser.
6.2 Postponement
If the event is postponed to a later date, tickets already purchased remain valid for the new date. A Customer unable to attend on the new date may request a refund of their ticket within 14 days of the postponement being announced.
6.3 Force majeure
The Organiser cannot be held liable for the cancellation, postponement or modification of the event resulting from a case of force majeure (within the meaning of French case law), including: natural disaster, administrative decision, strike, epidemic, or any event beyond its reasonable control.
Article 7 – Resale and transfer of tickets
Resale of tickets for consideration outside official channels is not permitted. A Customer wishing to transfer their ticket to a third party (friend, relative) must notify the Organiser at contact@welillerockyou.fr, specifying the name of the new holder, before the start of the event.
Article 8 – Access to the event
Access to the event is subject to presentation of the ticket (digital or printed) and, where applicable, a form of identification. The Organiser reserves the right to refuse access to any person not presenting a valid ticket, wearing inappropriate attire, or whose behaviour poses a risk to safety or to the smooth running of the event.
Any image (photo, video, drawing) of the event that may include the Customer may be used by the Organiser for communication purposes, unless the Customer objects in writing beforehand to contact@welillerockyou.fr.
Article 9 – Liability
The Organiser cannot be held liable for damage, loss or theft of personal belongings occurring during the event, nor for the consequences of a case of force majeure. The Customer is solely responsible for their own conduct and for complying with the venue's internal rules (Hôtel Le Jost).
Article 10 – Personal data
Personal data collected during the order process (name, first name, e-mail address) is used exclusively for managing ticket sales and, where applicable, sending information relating to the event. In accordance with the GDPR, the Customer has the right to access, rectify and delete their data, which may be exercised by writing to contact@welillerockyou.fr.
Article 11 – Complaints and contact
For any question relating to an order or the event, the Customer may contact the Organiser:
– E-mail: contact@welillerockyou.fr
– Phone: +33 6 85 45 75 30
Article 12 – Governing law and disputes
These Terms are governed by French law. In the event of a dispute, an amicable resolution will be sought as a priority. Failing agreement, the matter shall be brought exclusively before the competent French courts.